Frequently Asked Questions
A few answers to some questions you may have.
Our goal is complete transparency. If you don't see an answer to one of your questions, get in touch and one of our team members will be happy to fix that.
How do I know if CDM is a good fit for me?
Great question. The clients we see the most success with have on-going marketing needs across a variety of mediums; but don't have the budget for additional employees, or the time to manage a small army of freelancers. What they need is 4-8 hours a month from a variety of creative, digital and media experts that they can access through a dedicated subject matter expert to maximize their time and budgets.
What should I expect for the free consult?
The free consult is an opportunity for you to talk to one of our marketing managers and get objective advice on any services you may be considering. There are no strings attached and no sales pitches involved. Just answers to your questions and our two cents, free of charge.
What is the proposal price match program?
Assuming It's not your niece or nephew we're up against, we'll gladly match any proposal from another agency for the services we offer; and back it with our no questions asked - satisfaction guarantee.
Do you really offer a happiness guarantee?
You bet. Depending on the project or service provided, we offer up to a 30-day money back guarantee to give you the opportunity to work with our team and get the assurance you need that we can not only meet your expectations, but exceed them.
What kind of businesses do you work with?
We bring the best practices and proven strategies we've learned and implemented for some of the biggest and most recognized brands in the world, to the local businesses and nonprofit organizations we're passionate about serving.
Do you work with nonprofit organizations?
Absolutely. Aside from our morning cup of coffee, there's little we love more than using our skills to help those dedicated to helping others. From ministries to animal rescues, we'd be honored to help you optimize, accelerate, and scale your mission.
What happens if you work with one of my competitors?
Great question. Prior to a new client engagement, we offer the opportunity to volunteer a list of any competitors you would like us to cross reference against our existing client database. On the chance we are already working with one, we will make you aware of the extent of the relationship so that you have the opportunity to determine whether or not you would like to proceed. We will never terminate an existing client relationship to make way for a new client engagement .
What happens if I can't afford your services?
Excellent question. Fortunately, we have a roster of trusted partners that we will happily refer you to. Schedule a free consult today and let's what we can do for you, one way or another.
