Happiness Guarantee
Overview
At CreativeDigitalMedia (CDM), your satisfaction is the bedrock of our business. We are steadfast in our commitment to deliver exceptional digital marketing services that not only meet but exceed your expectations. That's why we offer the CDM Happiness Guarantee to all our esteemed clients. We understand that entrusting your digital & performance marketing to a new agency is a significant decision, which is why we want to ensure that you do so with absolute confidence.
Who is Eligible?
Any new client of CreativeDigitalMedia that has not yet exceeded 4o hours of billable work and completed payment is covered by our no questions asked, happiness guarantee.
Terms and Conditions
Limit
If after 40 hours of dedicated service you feel we haven't lived up to our promise of providing transparent pricing, superior customer service, and industry-leading solutions, we will refund any fees paid - no questions asked. This 40-hour window allows you to experience the full breadth of our capabilities, from strategic planning to creative execution, all the while evaluating our performance. Our goal is to forge a partnership that is built on trust and outstanding results. At CDM, we don't just want you to be satisfied; we want you to be delighted with the work we do. This Happiness Guarantee is our way of showing that we put our money where our mouth is when it comes to standing behind our work, our values, and our commitment to your business's success.
Assets
CreativeDigitalMedia will reclaim ownership of any assets or collateral and client understands that the use of said assets or collateral is prohibited upon reimbursement of their fees paid.
Reimbursement
CreativeDigitalMedia will reimburse any funds paid to the original form of payment within 10 business days following the completion of the agreed upon separation agreement.
For more information, reach out to your dedicated marketing manager or schedule a free consult.
